Privacy Policy

  The Small Print

GENERAL BROWSING INFORMATION - BearHands Ltd gathers navigational information during each visitor’s use of our Web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells BearHands Ltd about the use of our Web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our Web site and services (i.e. the time it takes a visitor to connect to our Web site or download pages). The navigational information helps us better understand a visitor’s experience at BearHands Ltd and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.


PERSONAL INFORMATION - BearHands Ltd may ask you to provide personal information (about yourself) when you establish or update a BearHands Ltd account, sign up for BearHands Ltd email, enter a contest, participate in a survey, shop online, check the status of an order, purchase and send an e-gift card and/or create, send a wish list or gift reminder or if you sign up to receive information about our products, promotions and events through text messaging.


Categories of information collected include name, address, e-mail address, recipient’s name and e-mail address, order information, telephone number, mobile phone number, credit card information and messages or reminders you create.


USING PERSONAL INFORMATION WE COLLECT ONLINE - BearHands Ltd uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products, promotions, sweepstakes or Web site, including adding you to the BearHands Ltd email list when you sign up or make a purchase.


BearHands Ltd email allows you to receive exclusive information about special offers, media events, new products, and much more. If you’re not already registered, simply complete our sign up form to receive these special messages. If at any time you would like to stop future delivery of BearHands Ltd E-mail, please follow the removal instructions located at the bottom of each message or complete the removal from e-mail form. Asking to be removed from BearHands Ltd email will not prevent you from receiving email communications relating to any online order you place at BearHands Ltd, requests to participate in surveys about our products or other operational email communications.


INFORMATION WE SHARE WITH THIRD PARTIES - We use third parties to help us provide services to you such monitoring site activity, conducting surveys, maintaining our database, administering and monitoring e-mails, administering and sending text messages, and administering drawings or contests. Third party service providers may also assist us in offering, running and monitoring microsites where you will provide personal information about yourself and possibly about your friends. The micro sites may also include a means for you to access and download information from your existing email address books through the service provider so you can more easily share our offers with your friends. Third parties assisting us with micro sites may only use personal information collected on those sites for the purpose of providing services for us and you. Third parties also provide aggregate, comparative information on the performance of our site and our micro sites to us and a select group.


You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our Web site or the public.


In the event BearHands Ltd sells or transfers all or a portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction.


VISITORS FROM OUTSIDE THE U.S - If you are visiting BearHands Ltd from a location outside of the U.S., your orders placed through BearHands Ltd will be accepted and fully processed in and shipped from the U.S. All information you provide will be maintained in our Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.


COOKIES - What are cookies and how do we use cookies on our Web site? BearHands Ltd uses a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. Cookies are used to help track your clicks and pass information as you go through the pages within BearHands Ltd. This allows BearHands Ltd to make our site more responsive to your needs by delivering a better and more personalized experience to you. BearHands, Ltd. also uses cookies to keep track of how many items you put into your shopping bag and to remember you when you return to BearHands Ltd. 

We also use cookies and/or a technology known as clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you a more personalized experience. Cookies can allow us to associate navigational information from browsing visits with personal information you provide at our site.


We may share non-transactional behavioral data collected through the use of cookies with our sister companies. We carefully select third party advertising companies and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit Bearhands Ltd. These selected companies may use information (not including your name, address, credit card information, e-mail address, or telephone number) about your choice to visit and your visits to our site and other Web sites to provide advertisements about BearHands Ltd products and services on this and other web sites. These selected companies also provide this information to us who we use to gauge the effectiveness of the advertisements they place about our products and services and for marketing purposes. If you would like more information about this practice and to know your choices about no longer having information from these third party cookies used by these companies or provided to us.


PRIVACY OF CHILDREN ON OUR WEB SITE - To ensure compliance with federal law, BearHands Ltd does not knowingly collect or maintain information provided by children under the age of 13.


LINKS TO OTHER WEB SITES AND SERVICES - For your convenience, our Web site may contain links to other sites. Links that appear on BearHands Ltd should not necessarily be deemed to imply that we endorse or have any affiliation with the linked Web sites. BearHands Ltd is not responsible for the privacy practices or the content of such Web sites. We encourage you to review the separate privacy policies of each site you visit.


QUESTIONS OR CONCERNS - If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at 877 805 9898.


SECURITY STATEMENT - Bearhands, Ltd. takes the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.


We designed BearHands Ltd to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.


While we implement the above security measures on this site, you should be aware that 100% security is not always possible


This Privacy Statement is effective November 1, 2009.


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